The Top Small Business Pain Points for 2023

Brisk Logic
9 min readMar 8, 2023

In the wake of an 8.5 price hike of 8% for March along with an 11.2 per cent rise in producer prices compared to one year ago, consumers and businesses both face a particular problem: Who will bear the increasing costs of goods and services?



In the face of rising inflation, U.S. businesses hesitating to increase prices must take on the cost of that increase or have to pass some of the costs to their customers, and risk losing customers to the process.



Furthermore, a twenty-two Goldman Sachs survey found that 91% of small-business owners are already struggling with the impact of the current economic downturn on their business and 56% feel that their situation has gotten worse since the start of the year, forming a grimmer picture for the future.



Small businesses are often faced with challenges that may differ based on the kind of business and industry. But, some are the same for all businesses.



Businesses frequently require help to find cost-effective and efficient methods to resolve problems quickly without sacrificing quality or risking their customers’ service at risk.



These Small Business Pain Points issues can cause much stress to managers and result in costly errors if they are not addressed promptly.



Effectively resolving Small Business Pain Points, requires an effective plan of action and quick but effective measures by the company.



The owners must be aware of industry trends, customer trends, regulations, and the latest technological solutions that can help them create efficient ways to run successful operations.

Below are the top frequent small Business Pain Points and how they can address them:

1. Lack of Customers

To make a business successful, customers must be an element. However, finding new customers isn’t easy for owners and entrepreneurs, particularly for small firms so this is the main Small Business Pain Point.



One solution to this issue is by creating the right impression to customers:



Make sure that your company appears professional, behaves professionally and can implement an efficient marketing plan that can act as a magnet for attracting more customers.



Your research on your target market is essential in getting potential customers to sign up. It is important to determine what attracts their attention so that you can utilize it to determine your next marketing strategy.



The presence of knowledgeable and friendly employees assists in attracting customers and utilizes social media platforms as well as other networks online to increase the word about your brand.



Examining SEO keywords and staying up to date with trends in the industry also allow small-scale companies to remain current and relevant over the long term.

2. Not Enough Hours in the Day

Smaller businesses are required to manage many things — customers, employees marketing, finances, the list is endless. It can be difficult at times, particularly for those who are limited in time.



Recent studies have shown that business owners are working an average of 50 hours a week and spend only 31 per cent of the time spent expanding their businesses.

So, how do solve these pain points for customers?

Small-scale business owners require an assistant or a team of people who can delegate work. They could consider using services such as virtual assistants as well as automated tools for marketing that permit them to manage their day-to-day activities swiftly and effectively.

Making time for one or two hours each week to organize and plan is an effective method to lessen stress and also save time over the long term.

There are also useful support services for customers that could alleviate some of the pressures of small-scale business owners during peak seasons. This can help owners manage their time as well as develop strategies before the time.

3. Employees Not Working to Their Fullest Potential

One of the biggest pain points for small businesses that businesses face at present is that employees aren’t working to their fullest potential.



Managers can address this problem by creating an enlightened vision of the near future, and how every employee will fit into the picture. They should try to offer staff members incentives to improve their performance, reward employees for their accomplishments and reward them for the hard work they put into.



Transparency in expectations should be a requirement so that everyone understands what they are expected to do and their work performance is evaluated fairly.



In addition, investing in training opportunities for employees will ensure that they have the imagination as well as problem-solving capabilities and technical abilities required to be successful.



These steps create an environment in which all employees are encouraged to do their best and see positive outcomes.



One of the major problems businesses face is that employees aren’t working at their maximum potential. Managers can tackle this issue by establishing an idea of the near future, and how every employee fits in this picture. They must strive to offer employees incentives to improve their performance, reward employees for doing a good job, and acknowledge their efforts.



Transparency in expectations should be a requirement so that everyone understands what they are expected to do and their performance at work can be assessed fairly. In addition, investing in training opportunities for employees will ensure that they possess the creativity as well as problem-solving capabilities and technical abilities required to be successful.

4. Wasting Money on Unnecessary Things

Small business owners often suffer from a problem with spending money on products and services that don’t profit their business over the long term. Therefore, they must ensure that every penny is used wisely.



It is the first thing to do is establish the budget and then control it. Setting specific goals regarding how they intend their funds to be used will prevent excessive spending. Smaller businesses should be sure to study the vendors before purchasing products or services.



Comparing the quality and cost of various vendors can help cut costs by a significant amount in the long run. Most importantly, the owners need to be proactive when managing their expenditures. Regularly checking overhead costs and looking for areas to improve will ensure that every resource is utilized for its intended purpose.

5. Losing Track of Inventory

For small businesses, the challenge of keeping a check on their inventory could be an overwhelming one. This is particularly true when you consider that the vast majority of them require a well-organized method to monitor their inventory and sales efficiently.



To avoid this owners can easily manage and monitor their assets through cloud-based software like inventory metrics. They provide real-time data as well as automated alerts so that users are informed of a sudden drop in their inventory or a sudden increase in demand.



Reports are also generated to give owners an overview of their inventory throughout the year and make more informed business decisions as needed.

6. Understanding trends in the economy at a larger scale

In March 2022 the Federal Reserve raised interest rates by 0.25 per cent which pushed rates for federal funding up to 0.50 per cent and marked the most recent interest rate increase from December to March.



According to a 2021 Business.org survey, 82% of companies have already increased the cost of their services or products due to the rise in inflation.



Although some companies have modified their inventory to cut expenses, and only purchase the minimum amount of products they have to store, many business owners have dramatically altered their business models to be able to compete with the current economic environment.



Supply chain disruption is an additional issue for small-scale businesses and 63 per cent of business owners say they have altered their supply chain within the last six months, according to data provided to the U.S.



Chamber and MetLife Small Business Index. The shelves of grocery stores are empty Insufficient stock of daily things like refrigerators, and delayed delivery of packages make it hard for businesses to satisfy the demands of customers.



To safeguard their futures entrepreneurs in small businesses need to be aware of the bigger forces at work — supply chain concerns, labour shortages as well as inflation and the rising cost of energy — and be aware of the factors that drive these economic changes.

7. Growing awareness of brands

A strong brand is essential for the growth of a small business. Brand recognition is just one aspect which results in building loyal customers who can recognize your company’s name instantly out of the crowd and trust your company to satisfy their requirements.



In reality, 46% of people claim that they’d prefer brands that they are confident in, according to a survey of marketing conducted by Salsify for 2022. Entrepreneurs and small business owners can increase their brand’s visibility with the most effective marketing tool web-based sites.



Begin by creating an SEO strategy to increase visitors to your website. This can greatly improve your company’s growth. Then, create an attractive and custom logo. For content, it is possible to blog or launch podcasts or post social media images like infographics to demonstrate your company’s knowledge.



A key element of having a small business’s successful image is having a solid name for your business and making it stand at the beginning.



If you’re starting your next venture, think about using an online small-scale name generator to get ideas and inspiration.

8. The workforce’s woes

Small-scale entrepreneurs need help finding work amid the hiring crisis that comes from the disease. “Workers are leaving their jobs in record numbers due to lack of child care, low wages, fear of COVID-19, long commutes, and changing values and priorities,” stated Betsy Dougherty, vice president of external relations at SCORE the US largest network of experts and business mentors.



Small-scale business owners said their experiences with “hiring the right talent” is their biggest issue, and then “retaining or motivating employees.” The Megaphone of Main Street: Small Business Jobs Report also revealed that retention and hiring have been particularly challenging in recent times as small businesses have to raise wages and salaries to compete and draw top talent.



Some small-scale businesses utilize hiring and recruitment agencies online to tackle their labour shortage. “Right now, we’re doing whatever we can to attract the workers that we need,” said Traci Tapani, co-president at Wyoming Machine, as stated to the US Chamber of Commerce.

9. Cash flow and capital shortages flow

Cash flow and capital are vital, especially for people who are just starting a business that gives them the funds to grow and develop. The SMB Group, a research and analysis firm and a consultancy firm discovered that business proprietors over the past couple of years were confronted with unprecedented volatility in cash flow and a lack of capital.



There are a variety of ways to get financing, ranging from Small Business Administration loans to private bank loans.



The SBA provides a range options of for credit programs for small-sized enterprises, including 7(a) loans as well as microloans, 504 loans and. Other ways to fund your business include the search for investors, venture capitalists, or business partners, and crowdfunding on the internet.



The next step is to maintain your books and proper cash flow management to have adequate cash reserves to cover expenses for your business and earn profits. Without this, you might not be able to grow.

10. Marketing

About half of the small-scale entrepreneurs manage their marketing by themselves, reported Fundera which is a marketplace for financing solutions for businesses. With a smaller budget than the big brands, small-scale businesses must be inventive and innovative in their digital marketing strategy. And many require an online presence to do so.



Thankfully, the cost required to create a website and manage it is relatively low. Select a plan for your website one of the following: eCommerce, event website or portfolio — for your kind of company. Add additional marketing features that can enhance your site’s functionality, including SEO tools, email marketing analytics, as well as other web-based applications from the market of Brisk Logic apps.

Feelings of fatigue or exhaustion from Small Business Pain Points

An increase in mental distance from one’s job or feelings of anger or cynicism about the job.

And reduced effectiveness of professional services.

Here are some suggestions to reduce stress and anxiety, particularly for entrepreneurs:

Consider hiring help to delegate jobs, like accounting, updating your company’s website, or marketing

“Close up shop” temporarily and recharge

Make time to celebrate wins regardless of size, to keep a positive mindset

Stay up-to-date with the most recent technology trends which can streamline the business processes

Bottom Line

Small-scale business owners are likely to have a lot of challenges along their journey.



From finding the best team members to expanding their business, it could take some time to determine the best place to begin.



But, by identifying the most frequent Small Business Pain Points and taking the necessary steps to solve small business accounting pain points

entrepreneurs can quickly set up their businesses for success right from the beginning.



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Brisk Logic

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